Terms & Conditions
Last Updated: December 2024
Welcome to Petchemparts. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and making a purchase, you accept these terms in full. Please read them carefully before proceeding.
1 General Terms
By accessing and placing an order with Petchemparts, you confirm that you are of legal age and agree to be bound by these terms and conditions.
Under no circumstances shall Petchemparts be liable for any indirect or consequential damages arising from the use of this website or the products purchased through it.
2 Products & Services
All products listed are subject to availability and may be modified or discontinued at any time without prior notice.
We strive to display accurate product information but cannot guarantee exact representation. Images and descriptions are for illustrative purposes only.
3 Pricing & Payment
All prices displayed are in GBP (£) and are subject to change without notice. VAT is included where applicable.
Payments must be completed at checkout using our approved payment methods. We reserve the right to cancel orders if payment cannot be verified.
4 Shipping & Delivery
Orders are typically dispatched within 1–3 business days of confirmed payment. Estimated delivery times are provided as a guide only.
Delivery delays caused by third-party courier services, customs clearance, or force majeure events are beyond our reasonable control.
5 Returns & Refunds
Returns are accepted within 30 days of delivery, provided items are unused, in original packaging, and accompanied by proof of purchase.
Refunds are processed within 7–10 business days after the returned item has been received and inspected by our team.
6 Privacy Policy
Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell, trade, or otherwise transfer your data to third parties without your consent, except as required by law.
7 Intellectual Property
All content on this website — including text, images, logos, and code — is the property of Petchemparts and is protected by applicable intellectual property laws. Unauthorised reproduction is prohibited.
8 User Conduct
Users must not misuse the website by introducing viruses, attempting unauthorised access, or engaging in harmful, fraudulent, or abusive activities. We reserve the right to terminate access for violations.
9 Limitation of Liability
Our total liability to you for any claims arising out of or in connection with these terms shall not exceed the amount paid by you for the relevant product or service.
10 Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.